Privacy Policy

Last updated: January 2025

CroqWorks Studio is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit our website croqworkstudio.com or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Data Controller

CroqWorks Studio
Mallorca, Spain
Email: Hello@croqworkstudio.co

2. What Personal Data We Collect

2.1 Data You Provide Voluntarily

When you submit a form or contact us, we may collect:

• Name
• Email address
• Phone number (if provided)
• Project details or inquiries
• Any attachments or messages you choose to send

2.2 Automatically Collected Data

When you browse our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited
• Time spent on each page
• Referring website

3. How We Use Your Data

We use your personal data for the following purposes:

• Responding to inquiries submitted via our contact form
• Creating estimates or proposals for VR/3D projects
• Improving website performance and user experience
• Analytics and statistical purposes
• Compliance with legal obligations

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

We process your data based on the following legal grounds:

• Consent (when you submit a form or accept cookies)
• Contractual necessity (to prepare a quote or provide services)
• Legitimate interest (analytics, website safety, prevention of misuse)
• Legal obligations (tax, invoices, required records)

5. How Long We Keep Your Data

We store personal data only for as long as necessary:

• Contact form messages: up to 12 months
• Client project information: duration of collaboration plus the legally required retention period
• Analytics data: according to provider retention (typically 26–38 months)

After this period, data is deleted or anonymized.

6. Sharing Your Data

We may share your data only with trusted service providers, such as:

• Website hosting providers
• Email service providers
• Analytics platforms (for example, Google Analytics or similar)

These providers are GDPR-compliant and process data solely on our behalf.

We do not transfer data outside the EEA unless adequate safeguards (such as Standard Contractual Clauses) are in place.

7. Cookies and Analytics

Our website uses cookies and similar technologies to:

• Ensure proper website functionality
• Analyze traffic and performance
• Improve usability

You will be asked for your consent before non-essential cookies are activated. You may withdraw consent at any time through your browser settings or cookie banner preferences.

8. Your GDPR Rights

You have the following rights regarding your personal data:

• Right to access your data
• Right to rectification
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to object to certain processing
• Right to withdraw consent at any time

To exercise these rights, contact us at: hello@croqworkstudio.com

You may also file a complaint with the Spanish Data Protection Authority (AEPD).

9. Data Security

We implement technical and organizational measures to protect your data, including:

• Encrypted connections (HTTPS)
• Secure hosting and firewalls
• Password-protected systems
• Regular security monitoring

No method of transmission is 100% secure, and we cannot guarantee absolute protection.

10. Links to Third-Party Websites

Our website may include links to external websites such as Instagram, YouTube, or WhatsApp. We are not responsible for their content or privacy practices. Please review their privacy policies for more information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to comply with legal requirements or make improvements. The date of the latest revision will always appear at the top of this page.

12. Contact Us

If you have any questions regarding this Privacy Policy or your data rights, please contact:

Email: hello@croqworkstudio.com
Location: Mallorca, Spain